Questions, answered plainly

Veteros is an AI-powered documentation platform for veterinary teams. Its first product, the AI Scribe, turns a recorded consultation into a structured draft note that the veterinarian reviews, edits and signs. It works alongside your existing practice-management system rather than replacing it.

Sign up free and set up your clinic in the app. You start on the Free plan, with 3 AI-drafted notes a day, and an owner can upgrade to Pro from inside the app.

Veteros runs in a web browser and can be installed as a web app on phones, tablets and computers. Recording has so far been checked on desktop Chromium browsers; testing on real iPhone, Android, Safari and Firefox devices is still in progress, and we will publish the supported list once it is done. Native iOS and Android apps are planned, not built.

No. Veteros is a web application. You can add it to your home screen as an installable web app if you prefer.

No. The AI writes a draft. A veterinarian reviews it, edits anything that needs changing and signs it. Nothing is signed, sent or acted on because a model produced it.

We do not publish an accuracy figure. Our internal tests so far use short, fictional consultations, and real consultations with background noise, accents and several speakers will be harder. That is why every section links back to the transcript it came from and why a clinician signs every note.

Each part of the draft cites the transcript moments it was written from. Select a source chip and you jump to that moment, so you can check a statement against what was actually said before you sign.

The draft says "Not discussed" for that section rather than filling it in. You can add it yourself before signing.

No. Veteros structures what the veterinarian said during the consultation. It does not diagnose, suggest treatment or give medical advice, and medical or pricing questions from clients are always for your team.

Yes. The interface is available in English and Arabic with a full right-to-left layout, and each clinician can choose the language the note is written in, which may differ from the language spoken in the room. Consultations that mix Arabic and English are supported by the transcription model, but we have not yet measured transcription quality on recorded Arabic speech, so please review those drafts with extra care.

Yes. A visit with more than one animal produces a separate draft note for each patient.

Up to 60 minutes per recording, and a visit can have several recordings. You can also upload an existing audio file or dictate the note yourself.

Veteros starts with 30 clinical templates, including SOAP, wellness, vaccination, dental, surgery report, anaesthesia record, recheck, emergency triage, discharge summary and referral letter. Every starter template can be duplicated and customised.

Yes. Describe the sections you want in plain language or edit them directly. Templates can be personal, shared with a clinic or shared across your organisation.

You can choose prose or bullet points, abbreviations and the level of detail. An optional adaptive style learns from the edits you make to your own signed notes, and only you see it.

Veteros does not use clinic data to train models. Audio and text are processed by Google’s Gemini models under paid-service terms that exclude training on the data. We are finalising those terms on our production account, and the Trust page will be updated when that is complete.

Audio and documents are encrypted with AES-256-GCM before they are stored, the application is served over HTTPS, each clinic’s data is separated at the database level, and an append-only audit log records access. Details, and what is still being validated, are on the Trust page.

Each clinic chooses its consent step: none, a notice, or explicit consent recorded before the visit, with an English and Arabic consent script. If a client withdraws consent, the recording is deleted and no draft is written. Follow the law where your clinic operates.

No. Veteros is preparing for a SOC 2 Type II audit. No audit has taken place yet, so there is no report to share. Our privacy features are designed to support clinics with GDPR and UAE PDPL obligations; that is not a statement of legal compliance.

No. Your PMS stays the record of truth for appointments, billing and the medical record. Veteros produces the documentation, which you copy or export into it.

Connectors for all four are built and tested against fictional test data only. None has been verified with a live clinic account yet, so they are not offered yet. Today the workflow is copy or export into your PMS.

Copy the signed note with one click, or export it as text or PDF, then paste or attach it in your PMS.

Free costs nothing. Pro is $49 a month or $490 a year for one person, with no AI limit. Team is $39 per vet seat a month or $390 a year, billed for at least 2 vet seats, and support staff are free. Group, for several places, is priced by quote. Prices are in US dollars.

Yes. The Free plan is for one person and includes 3 AI-drafted notes, 3 processed recordings and 20 companion questions a day, back at midnight. Reading, editing, signing and exporting never count. You can upgrade to Pro or Team in the app at any time.

Billing never blocks reading, editing by hand, signing, exporting or privacy requests. Only new AI work pauses until the allowance comes back at midnight, or until an upgrade.

No. On Team only veterinarians pay, at $39 per vet seat a month. Nurses, technicians, reception and managers are free seats, each with their own daily AI allowance of 3 notes, 3 recordings and 20 companion questions.

Only veterinarians sign. Veteros has six roles (owner, admin, veterinarian, relief veterinarian, technician and front desk), and each sees and does only what the role allows.

Yes. Veteros is live and any veterinary clinic can sign up. The AI Scribe, templates, records recap and client documents are available today. Practice-system connectors and SSO are built but not yet offered, and anything else not offered today is described as such on this site.

Veteros is being built for the UAE and Europe first and for clinics anywhere, with each clinic’s timezone, currency and language set separately. If you have a question about your country, contact us.

No. Veteros is live and sign-up is open. Create an account and start on the Free plan right away.